Responsible Gaming
Our Commitment to Responsible Gaming
At BitStarz, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.
Age Verification
BitStarz is strictly for adults aged 18 years and over, or the legal gambling age in your jurisdiction. We verify all players' ages during registration to ensure compliance with Australian gaming laws. If you are under the legal age, you must not register or play on our platform.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essentials (rent, bills, food)
- Hiding your gambling activity from family or friends
- Lying about how much time or money you spend gambling
- Feeling anxious or irritable when trying to reduce gambling
- Gambling to escape problems or negative emotions
- Neglecting work, school, or relationships due to gambling
- Borrowing money to gamble or cover gambling losses
- Unsuccessful attempts to control, cut back, or stop gambling
- Loss of interest in hobbies or activities you once enjoyed
If you recognize any of these signs in yourself or someone you know, help is available.
Self-Help Tools
BitStarz provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from playing on BitStarz
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, log into your account or contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, confidential support is available:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for problem gambling. Includes online chat, phone support, and self-help resources.
International Support Organizations
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential support for people concerned about gambling.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based information and resources for responsible gambling.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Resources and referrals for problem gambling help.
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Website: www.bzga.de
Information and support for responsible gambling and addiction prevention.
Take Action Today
If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. There is no shame in asking for support. The organizations listed above offer free, confidential assistance and can connect you with professional counsellors and treatment options.
Remember: You are not alone, and help is available. Reach out to Gambling Help Online or any of the support services above to take the first step towards recovery.
Last updated: 2026